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Terms & Conditions

  1.  

BERTIE DECOR

1. Booking & Reservation

  • All rentals are subject to availability.
     
  • A deposit (amount to be defined) is required to secure your booking.
     
  • Reservations are confirmed only after payment of the deposit and signed agreement.
     

2. Payments

  • Full payment must be made before delivery or pickup.
     
  • Accepted payment methods: (specify: Cash, Zelle, PayPal, etc.).
     
  • Late payments may result in cancellation of the order.
     

3. Delivery & Pickup

  • Delivery fees depend on location, distance, and items rented.
     
  • The client must ensure someone is available at the venue during delivery and pickup times.
     
  • Any delay caused by the client may result in additional fees.
     

4. Use of Rental Items

  • All items must be used properly and safely.
     
  • The client is responsible for ensuring items are protected from damage, theft, or adverse weather.
     
  • Items must not be altered, painted, or modified without permission.
     

5. Damage, Loss & Cleaning

  • The client is fully responsible for any damage, stains, loss, or breakage during the rental period.
     
  • Repair or replacement fees will be charged accordingly.
     
  • Extra cleaning fees may apply for excessively dirty items.
     

6. Cancellations & Refunds

  • Cancellations made at least X days before the event are eligible for a partial refund (specify percentage).
     
  • Cancellations made less than X days before the event are non-refundable.
     
  • Deposits are generally non-refundable, unless agreed otherwise.
     

7. Rental Period

  • Standard rental duration is 24 hours, unless otherwise agreed.
     
  • Additional days will incur extra fees.
     

8. Liability

  • BERTIE DECOR is not responsible for injuries or accidents resulting from misuse of rental items.
     
  • The client assumes all responsibility once the items have been delivered or picked up.
     

9. Weather Policy

  • For outdoor events, the client must ensure adequate protection of rented items during rain, wind, or harsh weather.
     
  • Additional fees may apply for weather-related damage.
     

10. Agreement

By booking with BERTIE DECOR, the client confirms that they have read, understood, and agreed to these Terms & Conditions.

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