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BERTIE DECOR
1. Booking & Reservation
- All rentals are subject to availability.
- A deposit (amount to be defined) is required to secure your booking.
- Reservations are confirmed only after payment of the deposit and signed agreement.
2. Payments
- Full payment must be made before delivery or pickup.
- Accepted payment methods: (specify: Cash, Zelle, PayPal, etc.).
- Late payments may result in cancellation of the order.
3. Delivery & Pickup
- Delivery fees depend on location, distance, and items rented.
- The client must ensure someone is available at the venue during delivery and pickup times.
- Any delay caused by the client may result in additional fees.
4. Use of Rental Items
- All items must be used properly and safely.
- The client is responsible for ensuring items are protected from damage, theft, or adverse weather.
- Items must not be altered, painted, or modified without permission.
5. Damage, Loss & Cleaning
- The client is fully responsible for any damage, stains, loss, or breakage during the rental period.
- Repair or replacement fees will be charged accordingly.
- Extra cleaning fees may apply for excessively dirty items.
6. Cancellations & Refunds
- Cancellations made at least X days before the event are eligible for a partial refund (specify percentage).
- Cancellations made less than X days before the event are non-refundable.
- Deposits are generally non-refundable, unless agreed otherwise.
7. Rental Period
- Standard rental duration is 24 hours, unless otherwise agreed.
- Additional days will incur extra fees.
8. Liability
- BERTIE DECOR is not responsible for injuries or accidents resulting from misuse of rental items.
- The client assumes all responsibility once the items have been delivered or picked up.
9. Weather Policy
- For outdoor events, the client must ensure adequate protection of rented items during rain, wind, or harsh weather.
- Additional fees may apply for weather-related damage.
10. Agreement
By booking with BERTIE DECOR, the client confirms that they have read, understood, and agreed to these Terms & Conditions.