BERTIE DECOR Privacy Policy

At BERTIE DECOR, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

· Full name

· Email address

· Phone number

· Delivery or event location

· Billing information

· Identification details (if required for rental agreements)

b. Rental & Service Information

· Items rented

· Event dates and times

· Payment history

· Customer support interactions

c. Automatically Collected Information

When you visit our website or contact us online, we may collect:

· IP address

· Browser type

· Device information

· Website usage and analytics data

2. How We Use Your Information

BERTIE DECOR may use your information to:

· Process and manage rental orders

· Deliver products and services

· Communicate updates, confirmations, or changes

· Improve customer service and support

· Send promotional messages (only with your consent)

· Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

· Delivery partners and logistics providers

· Payment processors

· Service providers who help operate our business

· Government or legal authorities when required by law

All third parties are required to protect your information and use it only for the services they provide.

4. Data Security

We implement physical, electronic, and administrative measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

· Access the personal information we hold about you

· Request corrections or updates

· Request deletion of your data

· Opt out of marketing communications

· Withdraw consent

· Request a copy of your data (data portability)

To exercise these rights, contact us at the email below.

6. Cookies & Tracking Technologies

Our website may use cookies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings.

7. Data Retention

We keep your personal information only for as long as necessary to:

· Fulfill rental and service agreements

· Meet legal, tax, or accounting obligations

· Resolve disputes

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.

10. Contact Us

For questions or concerns regarding this Privacy Policy or your data:

BERTIE DECOR – Customer Support

Email: bertiedecor@gmail.com

Phone: +1 202 361-8860

Address: 1829 Plymouth Court, Bowie MD 20716